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Holiday Robotics
Seoul, South Korea
You will establish our after-sales strategy and design the service-parts supply chain from the ground up.
Apply on Holiday Robotics’ careers page- Company
- Holiday Robotics
- Location
- Seoul, South Korea
- First listed here
- 10 October 2026
About the role
Humanoid Robot Field Service Manager About the Role You will establish our after-sales strategy and design the service-parts supply chain from the ground up. Understanding the hardware and software structure of our robot, Friday, you will map service response processes, coordinate with SCM on timely procurement of critical service parts, participate in pilot manufacturing setup, and author service manuals. You will rapidly diagnose product failures and deliver precise service responses, analyze failure logs and communicate error codes back to the research teams for continuous improvement, and manage customer sites including installation and maintenance. You will build A/S processes and response systems (call center, spare parts, repair manuals), train third-party service personnel, and define service KPIs. Key Areas Required Qualifications • Electronics/electrical engineering: circuit understanding and proficiency with measurement equipment. • Understanding of embedded systems, actuators, and motor systems; experience diagnosing sensors, motor drivers, PCBs, and batteries, and working with firmware. • Mechanical engineering or mechatronics: understanding of structural design, basic tool use, and assembly/disassembly capability; SolidWorks experience. • Linux and Python system operation and debugging experience; understanding of ROS/ROS2, Docker, and gRPC. • Valid driver’s license and availability for business travel.