Robotics Service Engineer Italy

About the role

Robotics Service Engineer Italy Company Description Movu Robotics Innovation, ambitious growth, technology, state-of-the-art robots – that’s Movu Robotics in a nutshell. Due to the in-house design and manufacturing process of our systems, an exciting, hands-on work environment with plenty of challenges and advancement opportunities is guaranteed. Will you help shape the future of intralogistics? Job Description We are looking for a Field Service Engineer in Italy, passionate about technology and customer success, to join our After Sales & Service team : Your responsibilities: • Test, repair, and maintain our shuttle systems at customer sites accross Italy. • Provide technical support (L1 & L2) via helpdesk and remote assistance. • Deliver training to end-users and integrators on-site and internally. • Assist in commissioning Movu systems (atlas, escala, ifollow and others). • Detect and report commercial service opportunities (spare parts, service packs). • Available for short international trips (Mon-Fri), and willing to work in shifts and weekends. • Some of our projects take place at height or in refrigerated areas (cold storage) and this is not a problem for you with safety systems of work in place. Qualifications • Bachelor in Electromechanics or relevant experience. • Fluent Italian and English required. • Available to travel short periods abroad. • Skilled in MS Office and Teams. Willing to learn custom software packets. • Customer-focused, social, team player with a proactive mindset. • Willing to work in shifts and weekend if needed. • No fear of heights or vertigo. Additional Information Unsolicited representations by third parties (recruitment agencies, headhunters, ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.