Group Lead Robotics Service & Maintenance - NEURAGym (human)

About the role

\n\nYour mission & challenges • Hire, develop, and hold a high bar for a team of Robotics Service/Maintenance Technicians • Drive robot uptime as a measurable outcome: plan maintenance schedules, repair workflows, and spare parts inventory so the NeuraGym never stops for preventable reasons • Be the final technical call on complex assembly issues, recurring faults, and hardware failures — and make sure those decisions are documented and learned from • Define assembly quality standards and enforce them consistently across every technician and every shift • Close the loop with engineering: turn recurring field issues into structured, actionable feedback for the mechanical design team • Build and maintain SOPs, assembly documentation, and onboarding materials that make the team scalable • Lead technicians on customer site installations and commissioning at trade fairs What we can look forward to Must-have • Completed vocational training as an industrial mechanic, precision mechanic, mechatronics technician, or similar • 5+ years in prototype construction or assembly of complex mechanical systems • 2+ years as team lead, senior technician, or shift supervisor with direct responsibility for others' output • Deep understanding of mechanical assemblies, actuators, joints, and machine components; confident reading of technical drawings • Experience in robotics, automation, or special-machine construction • Strong communicator in German and/or English; able to bridge shop floor and engineering • Willingness to travel for customer installations and commissioning Nice-to-have • Hands-on experience with actuators, gear systems, or mechatronic assemblies • Background writing or improving assembly SOPs and maintenance documentation • Basic knowledge of electrical/electronic topics (e.g., wiring, sensors)