Procedures & Quality Associate - Pilot Support Team

About the role

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA. Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA. We are looking for a Data Collection Quality Support specialist to help us maintain the standard of data our pilots collect. Working with Data Collection Team managers and leads, you will turn high-level collect designs into clear, visual SOPs, become the go-to collect content expert pilots rely on, and make sure every collection delivers the volume, diversity, and quality our models need. Your work directly shapes how the AI team trains our robots. Responsibilities: • Translate high-level collect plans into clear, step-by-step SOPs that pilots can follow consistently • Build easy-to-follow documentation using annotated photos, short videos, etc. • Know each SOP inside out and can serve as the first point of contact on SOP questions to staging teams, inventory teams, and collect teams • Review data collection sessions against established quality standards, and SOP adherence • Ensure prop usage in the collect reflects the output expected through the SOP (e.g., orchestrate how to conduct prop refreshes to ensure diversity) • Report progress and feedback on collect status to pilot and data collect managers • Keep SOPs current as collects evolve, and contribute feedback on workflow and tool improvements Requirements: • Strong ownership: you get the input of the task, can quickly spin up documentation in an hour or so, and can drive a project through from kickoff to final delivery without needing reminders • Exceptional attention to detail and a high, consistent quality bar • Excellent documentation skills, with the ability to turn complex instructions into simple, visual SOPs • Clear, calm communicator who can field pilot questions on collect content • Fully comfortable with google suite or microsoft office, especially powerpoints and spreadsheets • Highly organized, able to track volume, props, and issues across multiple teams at once • Reliable, self-motivated work style and a collaborative spirit within a fast-paced environment Bonus Qualifications: • Experience in QA, data review, or operations in a tech or robotics environment • Familiarity with video or motion data • A passion for helping scale the deployment of learning humanoid robots This is a six-month fixed-term agreement, with potential for longer-term opportunities depending on your contributions and interests. The US hour rate for this full-time position starts at $35/hr for day shift, $37/hr for night shift. The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.