Sales Operations Executive

About the role

Sales Operations Executive Work Location: Pune Work Mode: In Campus Roles & Responsibilities Sales Operations & Coordination • • Support the Sales and Business Development teams in managing leads, opportunities, and customer accounts. • Maintain and update CRM systems with accurate customer, opportunity, and pipeline information. • Track sales activities and ensure timely follow-ups across ongoing opportunities. • Coordinate internal reviews and approvals required during the sales cycle. Proposal & Commercial Documentation • • Prepare quotations, proposals, presentations, and customer-facing sales documents. • Support tender submissions, contracts, purchase orders, and other commercial documentation. • Ensure all customer documentation is accurate, complete, and submitted within timelines. • Coordinate with cross-functional teams to gather information required for customer proposals and discussions. Reporting & Analytics • • Generate and maintain sales reports, dashboards, and pipeline trackers. • Monitor sales performance metrics and provide regular updates to leadership. • Maintain records of customer interactions, opportunity status, and sales progress. • Support forecasting and business review activities through data management and reporting. Cross-Functional Collaboration • • Work closely with Sales, Marketing, Product, Finance, and Operations teams to support business objectives. • Coordinate customer meetings, follow-ups, and internal discussions. • Support marketing initiatives through lead tracking, campaign coordination, and reporting. • Ensure smooth communication between stakeholders throughout the sales lifecycle. Process Excellence • • Maintain accuracy and completeness of CRM records and sales documentation. • Identify opportunities to improve sales processes, reporting structures, and operational efficiency. • Support implementation of sales best practices and operational standards. Requirements Must Have • • Strong communication and coordination skills • Excellent organizational and time-management abilities • Strong attention to detail and documentation accuracy • Proficiency in Microsoft Excel and PowerPoint • Experience working with CRM platforms such as Zoho, Salesforce, HubSpot, or similar tools • Ability to manage multiple priorities in a fast-paced environment Good to Have • • Experience in B2B sales environments • Exposure to robotics, automation, logistics, warehousing, manufacturing, or technology industries • Familiarity with proposal management, tender documentation, and sales reporting • Basic understanding of sales funnels, pipeline management, and business operations Eligible Candidates Desired Qualification • • Bachelor's Degree in Business Administration, Commerce, Marketing, Engineering, or a related field Work Experience • • 1–3 years of experience in Sales Operations, Sales Coordination, Business Support, Commercial Operations, or similar roles We Value • • Ownership and accountability • Strong execution and follow-through • Process-oriented mindset • High attention to detail • Ability to thrive in a startup environment • Collaborative and customer-focused approach • Continuous learning and improvement mindset Why Join Us? At Unbox Robotics, sales is not just about closing deals—it is about enabling the future of warehouse automation. As a Sales Operations Executive, you will play a critical role in supporting strategic customer engagements, improving commercial processes, and helping drive growth across global markets. You will work closely with leadership and cross-functional teams while gaining exposure to robotics, logistics, automation, and international business operations. Work Location: Pune Work Mode: In Campus Salary Range: Competitive Salary