Service Technician (Taichung, Taiwan)

About the role

Interested in working with advanced warehouse automation systems? We currently have a fantastic opportunity for Service Technician at Taichung site - Night Shift duties applicable (Dematic Taiwan). Fresh graduates with a degree or diploma in Electrical/ Mechanical, Mechatronics, or related Engineering disciplines are welcome to apply. Find out more below!We offer: About Dematic Dematic is at the forefront of integrated logistics and material handling industry. We design, build and deliver innovative cutting-edge automation solutions that power the supply chains of some of the most innovative companies worldwide. Headquartered in Atlanta, Dematic is a member of KION Group, one of the world’s leading suppliers of industrial trucks and supply chain solutions. We are a global leader with 11,000 employees worldwide and a growing presence in Asia, Middle East and Africa. We offer a collaborative and supportive work environment where you can learn from industry experts within a close-knit team. Why Join Us? As a Service Technician at the Taichung site, you will play a key role in maintaining and optimizing advanced automated systems, including ASRS, order fulfilment, and sortation solutions. Working alongside a skilled service team, you will perform preventive and corrective maintenance, troubleshoot equipment issues, and help ensure safe, reliable, and efficient operations. If you enjoy hands-on technical work and solving complex challenges in a fast-paced automation environment, join our growing team in Taiwan and build your career with a global automation leader! Fresh graduates with a degree or diploma in Electrical, Electromechanical, Controls Engineering, Mechatronics, or related disciplines are encouraged to apply. Tasks and Qualifications: What you will be doing: • Carry out preventive and corrective maintenance or repair of Automated Storage & Retrieval Systems (ASRS), Order Fulfilment (OFS) and Sortation systems. • Communicate effectively with all Dematic team members including Service Manager, Maintenance Supervisor and Engineers • Maintain effective working relationships with all Dematic team members. • Resolve within a reasonable time any equipment faults and ensure quality of work. • Report faults in a timely manner to your Service Manager • Identification and reporting of health and safety risks, accidents, incidents, injuries and property damage at the workplace. • Correct utilisation of appropriate personal protective equipment. • Compliance with workplace policies and procedures for risk identification, risk assessment and risk control. • Active participation in activities associated with the management of workplace health and safety. • Ensure all paperwork is completed and submitted on time and correct. • Actively participate in a safe working culture. • Inspect completed work to check that repairs have been completed correctly and that machinery and equipment conform to specifications and safety standards. • Complete all allocated tasks assigned by Service Manager. What we are looking for Required Skills and Competencies: • Experience in computerised maintenance systems • Experience in pneumatic/hydraulic systems • PLC experience in Siemens S7 and SCADA WIN CC will be beneficial • Ability to read and interpret electrical and mechanical drawings. • Understanding of OH&S requirements. • Ability to work in isolation, make decisions and be results driven • Ability to develop and maintain effective on-going relationships • Good customer-focused mindset and management skills • Excellent verbal, written and inter-personal communication skills • Great team player and able to work collaboratively • Ability to think outside of the box when solving problems Experience Desired: • Tertiary education (Degree) or Diploma in areas of Electrical / Mechanical / Electromechanical Engineering • 2-3 years’ of service experience in control engineering / industrial automation (conveyors) / maintenance of plant/machinery/material handling equipment is advantage. • Open to fresh graduates with relevant degrees. • General good attitude and workplace behaviour