
SAP Service Consultant
Dematic
Guadalupe, Mexico · Sales, Business Development & Partnerships
To be successful in this role, your proven track record will enable you to deliver against the following key performance areas:
Apply on Dematic’s careers page- Company
- Dematic
- Location
- Guadalupe, Mexico
- Level
- Mid
- Specialism
- Sales, Business Development & Partnerships
- Posted
- 1 October 2026
About the role
SAP AfterSales Service Consultant responsible for managing the configuration changes, and enhancements of our SAP System support our Customer Service Organisation.We offer: To be successful in this role, your proven track record will enable you to deliver against the following key performance areas: • Design, Customizing and implement core functionalities of SAP CS/PM and/or SD Modul in AfterSales Service Area automotive – Also SAP Power User in the named Modules are welcome. • Work on roll-out and implementation of new business applications and functionality within the named SAP Modules • Responsible for successful implementation, including providing functional expertise, guidance, presentation, and instruction on SAP products to clients. • Knowledge and experience of technical AfterSales Service processes in SAP mainly: Orders, Notifications, Equipments and functional locations structures (including classifications, Measurement Points, etc.), contracts, maintenance Planning. • Facilitates the gathering of requirements, designing, implementing, and supporting SAP AfterSales Service to enhance the clients’ business functionality and performance. • Participates in meetings and build trust with internal business customers, understand business objectives, and seeks alignment. • Engage with Key Users and Business partners to identify and validate requirements and translate to solution design. • Analyzes and develops functional specifications and communicates to technical developers to develop the required solutions in the most efficient way. • Monitor and present periodic status to stakeholders. • Monitor Risks / Issues and prepare appropriate mitigation plans. • Ensure best practices are followed and required processes and specifications are documented. Tasks and Qualifications: Qualifications: • Bachelor’s degree in Computer Science, MIS, Engineering, or similar field. • 5+ years of experience in SAP CS/PM or SD or similar SAP modules is a must. • Experience working in S/4HANA implementation projects. • Strong functional knowledge on the SAP ERP, and overall SAP functional knowledge (integration with other components / modules SD, PM, MM) required. • Good knowledge of principle AfterSales Processes and objects (Orders, Contracts, Equipment and functional location) and their processes behind. • Experience in working with global teams including Cross Business and Processes. • Experience in setting up and maintaining ALE and IDOC Scenarios • Strong communication skills (English required C1/C2). • Resume/CV must be submitted in English. • Willingness to travel up to 10% internationally.