Field Operations Lead

About the role

We use cookies to improve your experience, personalize content, and analyze traffic. Accept all, decline non-essential, or manage your preferences. See our Cookie Policy. Avatar Robotics | Full time Field Operations Lead San Francisco, United States | Posted on 07/03/2026 • Job listing • Job details Job Information • Date Opened 07/03/2026 • Job Type Full time • Industry Engineering • Required Skills field operations Lean/Six Sigma +6 • field operations • Lean/Six Sigma • +6 • City San Francisco • State/Province CA • Country United States • Zip/Postal Code 94111 Job Description Overview What we do What you'll do • Own the operational ramp of new deployments—take a freshly installed site and develop it into a smooth, predictable, at-goal operation. • Investigate every hour of below-goal performance—throughput gaps, downtime, bottlenecks—and trace each one to a concrete root cause. • Lead on-site teams (operators, technicians, customer staff, and engineers) to design and implement fixes, and get on the floor to do the work yourself when that's what it takes. • Engineer the physical environment—robot placement, workstation layout, material flow, staging, and traffic patterns—to remove friction and maximize uptime. • Diagnose and troubleshoot machinery and hardware issues, and partner with Engineering to turn recurring failures into product and process improvements. • Build the operational dashboards and KPIs that expose where time and throughput are being lost, and use them to drive accountability. • Develop Standard Operating Procedures (SOPs) for steady-state operations, edge cases, and safety protocols so a site keeps running smoothly after you move on to the next one. What you bring • 6+ years in operations, with a track record of standing up new sites, lines, or deployments and bringing them up to performance. • Demonstrated root-cause rigor: you quantify performance gaps, run structured investigations (5 Whys, fishbone, time studies), and prove out fixes with data. • Hands-on comfort with machinery, automation, or robotics—you can read a physical environment, spot the bottleneck, and aren't afraid to get dirty. • Experience optimizing physical workflows (layout, material flow, throughput) in warehouse, manufacturing, fulfillment, or similar environments. • Proven ability to lead and rally on-the-ground teams under pressure, including people who don't report to you. • Strong project management skills to drive multiple concurrent deployments and fixes across sites to completion. • Willingness to travel extensively to customer sites (frequently 50%+) and occasionally work irregular hours to support 24/7 operations. • Bonus: Lean/Six Sigma, industrial engineering, or direct experience deploying or maintaining robotics/hardware in the field. Additional Notes • Heavy travel required—this is a field-first role centered on customer site visits. • Need to be located near a major US airport; willing to relocate to San Francisco, CA preferred. • Spanish fluency a plus given deployment and operator footprint.