Robotics Field Engineer (Vietnam, Hanoi)

About the role

Position: Robotics Field Engineer (Vietnam) Location: Hanoi, Vietnam Employment Type: Full-time (Contract) Responsibilities • Conduct site inspections and collect technical requirements prior to robot deployment. • Deploy AMR solutions at customer sites (including setup, mapping, and commissioning). • Troubleshoot technical issues related to SW and HW • Configure network settings and define operational scenarios. • Support basic integrations with PLC, conveyors, auto-doors, and MES/API systems. • Collect system logs and collaborate with HQ engineering for advanced problem-solving. • Communicate directly with customers to ensure smooth Proof of Concept (PoC) and ongoing operations. Qualifications - Required • Experience: 3+ years in robotics, automation, or manufacturing equipment. • Skills: Proven track record in field troubleshooting and technical problem-solving. • Technical Knowledge: Basic understanding of Linux environments and networking protocols. • Mobility: Willingness to travel frequently within Vietnam. • Language: Proficiency in English (working-level) for reporting and communication. - Preferred • Prior experience with AMR/AGV systems. • Knowledge of PLC / I/O logic and industrial automation. • Hands-on experience with ROS (Robot Operating System). • Background in factory automation environments. • What Success Looks Like • Independence: Ability to stabilize robot operations on-site without constant supervision. • Analytical Thinking: Identifying root causes rather than applying temporary "band-aid" fixes. • Effective Liaison: Acting as a professional bridge between customer requirements and HQ’s technical capabilities. If you feel you’re ready for a professional adventure in robotics, we would love to hear from you. Please send us your resume with a short overview of yourself with salary expectations and why this role is perfect for you.