Support Engineer , Amazon Robotics Technical Support

Amazon

Westboro, United States · Field Applications & Deployment

This technical support engineer post provides round-the-clock support for robotic fulfilment centres, requiring complex diagnostics and troubleshooting of critical robotic system faults. The engineer handles tickets, leads high-severity incident responses across teams, and works Tuesday to Saturday, 9 a.m. to 5 p.m. EST. Advanced data and AI analysis skills are part of the work.